Privacy Policy for Polar Build
Effective Date: April 25 2025
This Privacy Policy explains how Supra London Ltd, trading as Polar Build (“we”, “us”, or “our”), collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.
Who We Are
Supra London Ltd is a company registered in England and Wales, trading under the name Polar Build. We provide construction and interior fit-out services in the United Kingdom.
Registered office: 150 8 Shepherd Market, Mayfair, London, W1J 7QE
Company number: [Insert number]
Website: https://www.polarbuild.co.uk
Contact email: info@polarbuild.co.uk
2.
What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data: Full name, title, company name
Contact Data: Email address, phone number, physical address
Technical Data: IP address, browser type/version, operating system
Usage Data: Information about how you use our website
Marketing Preferences: Where you have opted in to receive communications
We do not collect special category data (e.g. health, race, religion) unless explicitly required and lawfully justified.
3.
How We Collect Your Data
We collect data through:
Website contact forms and enquiry submissions
Direct communications (email, phone, in person)
Website analytics and cookies
Business transactions, proposals, or project involvement
4.
Lawful Basis for Processing
We only process your personal data when there is a lawful basis to do so under UK GDPR, including:
Consent – where you have actively agreed to processing
Contractual necessity – to fulfil pre-contractual or contractual obligations
Legal obligation – where we are required to comply with the law
Legitimate interest – e.g. to improve services, respond to enquiries
5.
How We Use Your Information
We use your personal data to:
Respond to enquiries or provide quotes
Manage project communications and client relationships
Deliver our services and contracts
Improve our website and customer experience
Send updates or marketing communications (with your consent)
6.
Data Sharing and Transfers
We may share your data with:
Service providers (e.g. web hosting, IT support)
Subcontractors or consultants (as needed for service delivery)
Legal or regulatory authorities (where required by law)
We do not transfer your personal data outside the UK unless adequate safeguards are in place.
7.
Data Security
We have implemented appropriate technical and organisational measures to prevent unauthorised access, misuse, or disclosure of your data. This includes secure servers, data encryption, and access controls.
8.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
9.
Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data (in certain circumstances)
Object to or restrict data processing
Request data portability
Withdraw your consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at: info@polarbuild.co.uk
If you are not satisfied with how we handle your data, you may also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10.
Cookies
We use cookies to analyse traffic and enhance website functionality. You can manage cookie preferences through your browser settings. Read our [Cookie Policy] for more.
11.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
12.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website. Your continued use of the site constitutes your acceptance of the updated policy.